The service from the staff was top notch, everywhere we went the staffs were always smiling and trying to be helpful. In extreme case, we asked for help in reheating our baby's food, the staff was eager to help and the reheating was done in no time. One time the reheat process was not going as planned and our baby's food was spoiled, the staff was quick to provide replacement meal as a way of apology. They made sure that we were taken care of and that we felt very comfortable.
Hans
2024年12月
It was located on a quite part of Bandung which makes it perfect for a relaxing holiday. It offers wide range of kids activities so children wont get bored even if you stay all day in the hotel Love the pool but could be more heated cuz sometimes it still feels a bit cold after a while. Our kids love the outdoor playground and also thenkids club. Horse riding was fun but they should go for a longer track for 50 thousand rupiah/round.
Rindu
2025年1月
It was a really pleasant stay. Staff are really helpfull. Huge parking lot, golf cart available to get you into the lobby. Breakfast are nice, tasty with lot of variety. Room quite spacious for 3 of us. Clean. Kids facilities quite good, just a bit outdated.
Allan
2024年7月
We stayed in the Villa and it was a super quiet. We loved that and will take a Villa again on our next trip to bandung. The room was clean, comfy and beds are comfortable. The staff is polite and friendly. The choice of food at the breakfast is excellent.
Daniel
2024年6月
I will first talk about the hotel service. My husband and I were sick, our room was taken care of, a nurse was provided for us, we were taken to the hospital, and admitted to breakfast. All of these services were free. A bowl of fruit was sent with a message to check on us. We are contacted frequently to check on our status. I would like to especially thank the employees Nicholas and Abdel Raouf for their support that night, followed by the cleanliness and beauty of the rooms and the advantage of the location on the top of a mountain.
Sattam
2023年10月
Location, it's very nice and quiet. Very relaxing. But yes, you really need a vehicle to get around coz it's far off the city centre. The hotel staff are very friendly and helpful. If you wake up in the morning and go for a short walk, all staff will make you feel very welcome. My son had the opportunity to drive one their ATVs in the parking lot. Short but he really enjoyed it. The rooms dan bathrooms are very clean and literally "cold", "nice cold" though. We ordered the room with breakfast. A complete buffet with all types of food ie. american, continental and asian breakfast. Their home made ice cream is the best.
Wibowo
2023年7月
Spacious rooms. Good food. Courteous and friendly staff.
Suzareen
2023年12月
- The staff were all friendly, polite, and helpful. - The room was spacious, airy, clean. Layout of the room was good. There's a walk-in closet to store luggage & hang dresses & suits. The day bed is nice & cozy. - The bathroom was my favourite: Shower area is spacious, hot water works well, water pressure is great. Amenities were provided and filled up everyday. - Breakfast was delicious. The traditional porridge was really up to the mark.
Katrina
2023年1月
All the staff were friendly and helpful. The food menu is extensive and everything is very tasty. Service was good.
Kanon
2025年1月
The services and hospitality were Perfectly Amazing. The Guest Relations (Mrs.Ani) call me to make sure that everythings comfortable enough for me. Mr.Wirianto at the Front Desk, make sure that my room is perfect, and the Instant service Team that representes by Mrs.Rince keeping the Birthday Surprise for my s.o. going on smoothly, not only him, Im also surprised for the beauty of the room arrangement and decorations. THANK YOU. You all shown us that your hotel and hospitality are the best above all.
Bhernadetta
2022年11月